Shipping Policy

Effective Date: May 6, 2025

1. Overview

Spoken Mementos offers a custom storytelling service that includes print ready digital PDFs. Every project is created with care, detail, and personal collaboration.

2. Production Timeline

The time it takes to create your keepsake varies based on project complexity and delivery method. Please allow up to 2 weeks from the time of order for your completed Memory Moment to be delivered. This includes the writing and design process, draft and finalized PDF, and final print ready PDF to be email delivered to you.

3. Revisions

Clients may request reasonable edits after receiving the first draft. Major changes after final approval may incur additional charges.

4. Returns & Refunds

Because each project is custom made, all sales are final.